5

I just recently purchased an older but very clean BMW. I wanted to take it in to a place that I felt like I could trust since this is my first experience owning a BMW and all I’ve ever heard is watch out for the repairs watch out for the repairs. I have been a Lexus owner for 20 years and after buying this car for a second vehicle I can see how the BMW driving experience is so much different so I will take my chances on the repairs. Jeremy did a diagnostic and basically just did a once over to make sure I was up to speed on everything. There were a couple of belts that were screeching, brakes that needed to be repaired, back latch. He did a once over and it felt good to know that the car is in great shape. Although I put a few thousand dollars in it I felt like it was worth it knowing that it will be safe and not be making noises. I was worried when I picked the car up that the owner Jeremy and his wife who works the front desk were not going to be there since they are who I had worked with before. It didn’t take long to be out at ease as an additional mechanic went through everything then spend some time in the car with me going through some of the features of the BMW and settings that I had not yet figured out. Great customer service and knowledgeable. From the front desk, to the communication every step of the way on the diagnostics, to picking the car up and feeling like I wasn’t being scammed, it felt great. This will be the only place I take my car. A wealth of experience of people that work there. Highly recommend using this place.

Thank you so much! It was so great meeting you and will look forward to seeing you in the future!

- Wasatch Motor Werks
5

After the dealer told me I needed new brakes at only 23,000 miles, I was suspicious and took my car to Wasatch Motor Werks who told me that the brakes were only half worn. It turns out I won't need new pads, sensors or rotors for another couple years. To me, this speaks volumes as to their credibility. They are factory trained BMW technicians who used to work at the dealership. They certainly earned my future business.

4

Very friendly. Car is working great now.

Thanks so much Mike so glad we could work with you!

- Wasatch Motor Werks
5

You know when you own a BMW - the warranty expires and repairs are going to cost a fortune. Do you decide to keep it or dump it for something newer? Well hang on to it and take to Jeremy and his shop. I only needed an oil change for the X3 diesel this time, but now I know I can keep the x3 because I found a shop to trust. Thanks for the help and the weight off my mind.

Scott thank you so much! We really appreciate that. We look forward to seeing you next time.

- Wasatch Motor Werks
5

Took my 3 series bmw for an oil change and they pulled me into the garage for a second to look at an obvious leak that they had the part for, and took care of it that day. Great service. Do recommend.

Thank you so much Christian, it was great meeting you and look forward to working with you again in the future!

- Wasatch Motor Werks
5

The first time I came to Wasatch Motor Werks was for a Pre-Purchase inspection. Jeremy was so thorough and found so many things that had I didn’t notice. He saved me on a potential money pit. I ended up getting a different BMW and wouldn’t take it any other place. Jeremy and his wife are so kind and communicative. Quality work done quickly. They even left a sweet mask and some hand sanitizer.

Thanks so much Nathan. We really appreciate it see you next time!

- Wasatch Motor Werks
5

Very helpful and willing to answer question to help me identify what was going on

Thanks so much Kroger!

- Wasatch Motor Werks
5

I had a 2016 M235i repaired by Murray BMW approx. 2 weeks ago to repair a bad front strut. They recommended only fixing the one strut at the time and took a week to get it done. Afterwards there was a lot of rattling and clunking from the suspension over bumps and I decided to take it by Wasatch Motor Werks for a second look. Jeremy was great, looked it over the same day and let me know that the BMW shop never replaced the strut brace and it was bad (should have been changed at the same time as the strut). He also noted that the left front strut was bad and recommended changing it as well. Less than two days later I picked it up and the car drives great and the suspension is completely dialed in. I'm really impressed with the work they do at this shop and they do it fast. I highly recommend them. Thank you for a job well done!

We really appreciate your trust John. Thank you for your business.

- Wasatch Motor Werks
5

Went in for subframe reinforcement plates on my 2001 E46 330CI with 127k miles on it. I did research on the procedure before hand and the labor price they gave me was on the low-middle end of what I anticipated so that was nice. Had them take care of a couple other things while down there (rear trailing arm bushings replaced with polyurethane and shift shaft seal leak in manual transmission. Took exactly one week. Friendly staff and addressed all my concerns

Thank you so much! We really appreciate your business.

- Wasatch Motor Werks
5

These guys were awesome and clearly know their stuff. Brought in my 3 series after having some rough idle issues for months. Dealer quoted me an astronomical amount. Wasatch not only completed the dealer’s work for cheaper, but also added new brake lights free of charge. Will definitely be coming back.

Jakob thank you so much!

- Wasatch Motor Werks