5

All the reviews are true. Jermy was the only one in SLC who had the parts I needed. Got me in the day I called. Performed major suspension work for half what the dealership had quoted and got me out the next day. Saving me three days of car rental, which by the way is easy as he has a great shop rate at the Enterprise next door. Wasatch Motor Werks are the best.

It was a pleasure meeting you. Thank you for trusting us with the repairs on your BMW.

- Wasatch Motor Werks
5

Seriously BEST customer service EVER! They make you feel like your family and take great care of you and your vehicle! I was new in town and looking for a great mechanic and tried a couple other shops but this one took the cake! I have found my spot and will never go anywhere else! Thank you Wasatch Motor Werks! I have a follow up review too: I Thank you guys for offering some type of refund vs nothing! You didn’t have to do that and you did it anyway! I’m a long ways away from Utah now but will definitely recommend and stop in if I’m ever in the hood! Take care guys!!

Awesome! I'm so glad we earned your trust. Thank you for the opportunity. Jeremy

- Wasatch Motor Werks
5

Good people great honest service would highly recommend 👍

Thank you so much! We really appreciate your business!!!

- Wasatch Motor Werks
5

I went in to get my computer reprogrammed and didn't have a appointment. They were busy but reprogrammed my computer reset all my engine lights topped off fluids and filled my tires. First time customer will definitely be back.

Thank you Terry! It was nice to meet you and look forward to working with you in the future.

- Wasatch Motor Werks
1

I brought my car there in August/September for them to replace my rear differential input shaft seal. I was worried that the bearing might be bad so I asked TWO different people to check that while everything was apart — they assured me they would. When I picked up my car, one of them told me “oh I forgot to check, but I think it’ll be fine”. Turns out it’s not fine — the bearing that I had thoroughly asked them to check was bad, but I was out almost $500 of service just because they didn’t check it. They’re VERY nice there, but that doesn’t make up for the money I wasted on them. Very disappointed. I wanted to trust that they had my interest at heart, but instead they left a bad taste in my mouth.

1

I brought my car there in August/September for them to replace my rear differential input shaft seal. I was worried that the bearing might be bad so I asked TWO different people to check that while everything was apart — they assured me they would. When I picked up my car, one of them told me “oh I forgot to check, but I think it’ll be fine”. Turns out it’s not fine — the bearing that I had thoroughly asked them to check was bad, but I was out almost $500 of service just because they didn’t check it. They’re VERY nice there, but that doesn’t make up for the money I wasted on them. Very disappointed. I wanted to trust that they had my interest at heart, but instead they left a bad taste in my mouth.

5

I took my z4 in for trunk latch issues and when I got it back it was fixed better than I could've imagined. I know it sounds like an odd thing to say but, how bad it was compared to how smoothly the key turned and how well the latch released... it felt new! The quality of the work is phenomenal and done very professionally. True car "care" and not just repair. I am confident I found my mechanic of choice from here on out!

Thanks so much Jon! Looking forward to working with you again in the future.

- Wasatch Motor Werks
5

I just recently purchased an older but very clean BMW. I wanted to take it in to a place that I felt like I could trust since this is my first experience owning a BMW and all I’ve ever heard is watch out for the repairs watch out for the repairs. I have been a Lexus owner for 20 years and after buying this car for a second vehicle I can see how the BMW driving experience is so much different so I will take my chances on the repairs. Jeremy did a diagnostic and basically just did a once over to make sure I was up to speed on everything. There were a couple of belts that were screeching, brakes that needed to be repaired, back latch. He did a once over and it felt good to know that the car is in great shape. Although I put a few thousand dollars in it I felt like it was worth it knowing that it will be safe and not be making noises. I was worried when I picked the car up that the owner Jeremy and his wife who works the front desk were not going to be there since they are who I had worked with before. It didn’t take long to be out at ease as an additional mechanic went through everything then spend some time in the car with me going through some of the features of the BMW and settings that I had not yet figured out. Great customer service and knowledgeable. From the front desk, to the communication every step of the way on the diagnostics, to picking the car up and feeling like I wasn’t being scammed, it felt great. This will be the only place I take my car. A wealth of experience of people that work there. Highly recommend using this place.

Thank you so much! It was so great meeting you and will look forward to seeing you in the future!

- Wasatch Motor Werks
5

After the dealer told me I needed new brakes at only 23,000 miles, I was suspicious and took my car to Wasatch Motor Werks who told me that the brakes were only half worn. It turns out I won't need new pads, sensors or rotors for another couple years. To me, this speaks volumes as to their credibility. They are factory trained BMW technicians who used to work at the dealership. They certainly earned my future business.

4

Very friendly. Car is working great now.

Thanks so much Mike so glad we could work with you!

- Wasatch Motor Werks